With between 800 - 1,200 cross-border deployments per year, it should be clear that the dispatch centers in the Meuse-Rhine Euregion have very frequent contact with each other. To ensure that dispatches run as smoothly as possible, the heads of nine control rooms have been seeing each other every three months for more than 20 years in the working group Heads of Dispatch Centers. There, they discuss improvements and keep each other informed of the latest developments on dispatch centers and call-taking in their own country.
The nine dispatch centers involved are:
For making requests for assistance in the EMRIC context and sharing information on incidents with cross-border effects, the dispatch centers have contact via telephone and use a web application developed for this purpose.